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Service

Service


Service commitment:

To provide customers with continuous value of product services

Presales service:

Assist customers to do a good job in project planning and product analysis, so that the products can meet the needs of users to the maximum extent

Provide technical ideas and solutions to solve customers' questions

Contract signing, project implementation and maintenance



after-sale service:

Collect customer opinions and suggestions.

Carry out customer care and maintenance plan.

Establish after-sales service standards and standardize after-sales service.

Deal with customer complaints promptly and quickly: confirm complaint problems; analyze and verify problems; handle and implement problems.

Carry out customer satisfaction and loyalty survey.